Welcome to Forward Media. These General Terms govern your access to and use of our website (https://forward-media.io/) and the digital marketing, media, content creation, and related services we provide. By accessing our website or engaging our services, you agree to be bound by these General Terms. If you do not agree, please do not use our site or services.
1. Scope of Services
Forward Media provides digital media strategy, marketing, content creation, and related agency services. The specific scope, deliverables, timelines, and fees for any project will be outlined in a separate Statement of Work (SOW), proposal, or service agreement. In the event of a conflict between these General Terms and a specific SOW, the terms of the SOW shall prevail.
2. Client Responsibilities
To facilitate the successful and timely delivery of our services, you agree to:
Provide necessary access to websites, platforms, and accounts as requested.
Supply all required content, brand assets, and information in a timely manner.
Guarantee that you possess the legal rights, licenses, and permissions for any materials, images, or copy you provide to us.
Provide timely feedback and approvals. Delays in client feedback may result in adjusted project timelines.
3. Fees, Billing, and Payment
Invoicing: Services will be billed as specified in your individual SOW or proposal. Ongoing or retainer services are generally billed monthly in advance.
Payment Terms: All invoices are payable within [Insert Number, e.g., 14 or 30] days of the invoice date unless otherwise stated.
Late Payments: Overdue accounts may be subject to a late fee of [Insert Percentage, e.g., 1.5%] per month, or the maximum rate permitted by law.
Suspension of Work: We reserve the right to pause or suspend services if payments are not received by the due date.
4. Intellectual Property
Client Ownership: Upon receipt of full payment, you are granted full ownership rights to the final deliverables created specifically for your project.
Agency Ownership: Forward Media retains all ownership, copyright, and intellectual property rights to our proprietary processes, methodologies, templates, pre-existing code, and underlying software used to create your deliverables.
Promotional Use: We reserve the right to feature completed work and use your company name/logo in our portfolio, case studies, and marketing materials unless a specific Non-Disclosure Agreement (NDA) prohibits it.
5. Confidentiality
Both parties agree to hold all proprietary information, business strategies, financial data, and client lists in strict confidence. Neither party will disclose confidential information to any third party without prior written consent, except as required by law.
6. Limitation of Liability and Disclaimers
Forward Media makes every effort to deliver high-quality work and drive positive results. However, we do not guarantee specific business outcomes, sales figures, or search engine rankings, as these rely on external factors beyond our control.
To the maximum extent permitted by applicable law, Forward Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business goodwill, arising out of or related to your use of our services. Our total cumulative liability to you for any claim shall not exceed the total amount paid by you to Forward Media in the [Insert timeframe, e.g., three months] immediately preceding the event giving rise to the claim.
7. Third-Party Platforms and Services
Our services frequently involve interacting with third-party platforms (e.g., Google, Meta, web hosting providers). We are not responsible for the terms of service, privacy policies, algorithm updates, outages, or actions of these third parties. You agree to comply with the respective terms of any third-party platforms utilized for your campaigns.
8. Term and Termination
Either party may terminate a service agreement by providing [Insert Number, e.g., 30] days’ written notice, unless a different notice period is specified in your SOW.
Upon termination, the client is responsible for paying for all work completed, hours logged, and expenses incurred up to the effective date of termination.
9. Governing Law
These General Terms shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law provisions. Any legal action or dispute relating to these terms shall be resolved exclusively in the courts located in [Insert County/City].
10. Amendments
We reserve the right to modify or update these General Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website or services following any modifications constitutes your acceptance of the updated terms.
